Thousands of employees, leaders and teams have worked with us to transform their goals into reality.  Whether you’re an organization or an individual, our custom approach means you’ll get what you need, just the way you need it and when you need it!


Serena Santillanes, MS, NCC, MCC, LPCC

President of Career Journeys

Serena is the Founder of Career Journeys, Inc. Over 20 years ago, she formed a clear vision of creating a company that uniquely provided career development services to both individuals and organizations.  Career Journeys, Inc. has been the successful realization of her lifelong dream!

She has been the creator of innovative career development programs for prominent universities, organizations and corporate teams. She has assisted thousands of career transitioning adults in realizing their professional aspirations.  Her experience includes career program/product development and evaluation, leadership development and coaching, facilitation and presentation delivery, curriculum design, creation of online career programs, team building, and assessment selection/interpretation.

As a career consultant, Serena has taken part in evaluating and designing customized career and professional development programs for organizations like Southern California Edison, Edison International, Hulu, Disney, CalArts, Dominican University and alumni career programs for Scripps College, Claremont School of Theology, USC and Caltech.


Serena has designed and delivered hundreds of resume and interviewing sessions for diverse company work group(s) including enterprise wide sessions on internal mobility and reduction in force. She has created and facilitated hundreds of MBTI® team sessions, company wide emotional intelligence programs, and leadership development programs for both organizations and individual clients.


Serena has provided high-level consulting services to such organizations as: Disney, BHP Billiton, NBCUniversal, Asplundh, Hulu, Opus Bank, SCE, Edison International, Orange County Community Colleges, USC, Caltech, Scripps College, University of Miami, and Trinity University, to name a few.


She also serves as an adjunct faculty member at California State University, Northridge in their Educational Psychology and Counseling graduate program where she has prepared future career, college and psychology professionals in honing their "real-world" skills. Serena works with community colleges throughout Southern California providing professional development and train-the-trainer services for counselors. 

As an accomplished industry leader, Serena is a highly sought-after speaker. Her advice has been used by news media including ABC and CBS for insightful commentary on today’s pressing topics such as, the impact our economy has had on adults facing career transition.  Serena has been the President of the California Career Development Association, a keynote speaker for the San Diego Association for Psychological Type three separate times, a featured speaker at USC Women’s Conference, a keynote speaker for USC’s “Ignite Your Career” Encore Trojan Event, featured speaker at the College and University Association for Human Resources on “Creating an Institutional Fit: Strategies for Recruiting the Right Candidate,” a panelist at SHRM Inland Empire’s event on “Human Resources Trends” as well as featured speaker on interviewing strategies for hiring practices and how to have career conversations with your employees. 

She is also a published author on the topic of Personal Branding and Leveraging Your Uniqueness for a text on Communication, Training and Development, Kendall Hunt Publishing. Serena holds a Master of Science in Counseling, Career Counseling from California State University, Northridge and a Baccalaureate degree in Mass Communications from the University of California at Berkeley.

Recognized Expertise in:

  • Leadership Development and Talent Management 

  • Employee and Executive Coaching 

  • Executive Presence, Emotional Intelligence, Leveraging Personality Style, Personal and Leadership Branding and Career Management 

  • Training and Team Building  

Certifications and Experience Using:

  • Myers-Briggs Type Indicator®, DiSC

  • Strong Interest Inventory®

  • EQi-2.0 Emotional Intelligence (individual and 360 versions)

  • DDI Leadership Mirror 360 

  • Licensed Professional Clinical Counselor 

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